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Free baggage allowanceThe passenger has the right to the carriage of baggage in free allowance within the limits and conditions established by the Airline from time to time...
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Hand baggageThe passenger may only carry one item of unchecked baggage, weighing up to 5 kg, with the sum of three dimensions not exceeding 115 cm...
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Excess and oversized baggageThe passenger must book and pay baggage transportation in excess of the established norm of free baggage allowance according to the fare specified by the Airline...
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Banned and restricted itemsHere is a list of banned and restricted items...
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Carriage of animals and birdsThe carriage of live animals and birds is performed with a prior agreement with the Airline...
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Delayed baggageIf you have not received your baggage after arriving at the point of destination, you have to inform airport personnel and file a written complaint about this...
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